Refund and Returns Policy

Order By December 16th to Get Your Holiday Gifts in Time!

Shipping Policies

Our goal is to send you your products as quickly as possible. We take shipping and delivery very seriously.

We promise to pack and handle all products carefully. While orders are generally shipped within 3 business days of order receipt, due to recent increased order volume, please allow up to 10 business days for processing and handling of your order PRIOR to shipping. We are a small company and do our best to ship packages to you as swiftly as possible.

Once shipped, you should receive your products within the estimated timeframes below. However, we cannot guarantee an exact delivery date. Shipments may require more time to be delivered as a result of ongoing COVID-19 impacts. U.S. delivery times are outside our control. We appreciate both your business and your patience.

United States: estimated delivery within 3-5 business days via U.S. Postal Service.

Other Countries: We do not deliver outside of the United States.

Shipping and handling charges are calculated at checkout based on weight, destination zip/post code, and selected country. We charge a minimal Handling fee of $3.50 to help defray costs associated with packaging your order for shipping.

Terms and Conditions

  • Any refused or non-deliverable packages will be canceled upon receipt and will be subject to a return shipping fee by the carrier. This fee will be deducted from the refund amount for the products. Original shipping is non-refundable.
  • We do not make product exchanges or issue store credits.
  • We do not accept returns unless a product is damaged – Please see below.
  • We suggest that you always store your herbs in a safe, cool, dry environment.
  • We will not be responsible for any loss or damage of the parcel on or within the premises after delivery.

Damaged Products and Packages

We go to great lengths to ensure that your order is correct, properly packaged, and well protected. Despite our best efforts, damage sometimes occurs during shipping. If any of your items are damaged, please contact us immediately so that we can assist you. Please note that you will need to keep the original packing and damaged items until any damage claims are processed. Packaging and damaged items may need to be inspected by the carrier.


Privacy

At The Little Herb Shoppe, we understand that privacy matters to our customers. We do not share your personal information with any business. We take a number of steps to ensure your private information is protected. The following policy is intended to inform you about what types of information are being gathered and how it is used. By using this website, you consent to the data practices described in this statement.

You may provide personal information when you purchase certain products or services.  We use the personal information that you have provided to process and deliver the products that you have ordered. We may also use that information to personalize your experience and better respond to your individual needs. The information that you provide helps us respond to your requests and support your needs, so we may use it to improve our customer service.

In addition, we may use the information and the email address you provided when you placed your order, or emailed us, is used to send you periodic emails and newsletters. You may unsubscribe at any time through the unsubscribe link provided in each newsletter.

We use cookies and other technologies to function effectively. These technologies record information about your use of our website, to help us analyze our customers’ use of our website.

We do not own any information submitted to us, however, by posting, uploading, or any submissions, you are granting The Little Herb Shoppe, or our affiliated companies, the permission to use your submission and our right to edit, reproduce, translate, or reformat for public display that we may use your submission in connection with our internet business without limitation. There is no compensation provided for any submission.

Disclaimer

The educational and informational content provided by The Little Herb Shoppe is in no way, shape, or form to take the place of personalized care provided by a personal health care provider. Rather, the educational and informational content herein is to be used in conjunction with such professional advice. The content provided is purely educational in nature.. This content is not meant to diagnose, treat, or prevent any disease. We make no claims or warranties to cure, treat, or prevent any disease or condition.

The content provided by the Little Herb Shoppe blog is written and provided by individuals who may not necessarily be hired by or affiliated with Little Herb Shoppe. These views and opinions are not necessarily shared by The Little Herb Shoppe.

By agreeing to engage with Little Herb Shoppe content, you acknowledge that there is a possibility of misunderstanding or misinterpreting the information, physical injury, emotional distress, and/or death when using any diet, fitness, or lifestyle protocol. You assume the risks and take personal responsibility for your health and well-being and release Little Herb Shoppe from any such liability, including, but not limited to, any of the above.

If you experience any pain, discomfort, or anything outside of your norm, please seek professional advice immediately. Never neglect the advice of your personal health care provider.

Shipping Policies

Our goal is to send you your products as quickly as possible. We take shipping and delivery very seriously.

We promise to pack and handle all products carefully. While orders are generally shipped within 3 business days of order receipt, due to recent increased order volume, please allow up to 10 business days for processing and handling of your order PRIOR to shipping. We are a small company and do our best to ship packages to you as swiftly as possible.

Once shipped, you should receive your products within the estimated timeframes below. However, we cannot guarantee an exact delivery date. Shipments may require more time to be delivered as a result of ongoing COVID-19 impacts. U.S. delivery times are outside our control. We appreciate both your business and your patience.

United States: estimated delivery within 3-5 business days via U.S. Postal Service.

Other Countries: We do not deliver outside of the United States.

Shipping and handling charges are calculated at checkout based on weight, destination zip/post code, and selected country. We charge a minimal Handling fee of $3.50 to help defray costs associated with packaging your order for shipping.

Terms and Conditions

  • Any refused or non-deliverable packages will be canceled upon receipt and will be subject to a return shipping fee by the carrier. This fee will be deducted from the refund amount for the products. Original shipping is non-refundable.
  • We do not make product exchanges or issue store credits.
  • We do not accept returns unless a product is damaged – Please see below.
  • We suggest that you always store your herbs in a safe, cool, dry environment.
  • We will not be responsible for any loss or damage of the parcel on or within the premises after delivery.

Damaged Products and Packages

We go to great lengths to ensure that your order is correct, properly packaged, and well protected. Despite our best efforts, damage sometimes occurs during shipping. If any of your items are damaged, please contact us immediately so that we can assist you. Please note that you will need to keep the original packing and damaged items until any damage claims are processed. Packaging and damaged items may need to be inspected by the carrier.


Privacy

At The Little Herb Shoppe, we understand that privacy matters to our customers. We do not share your personal information with any business. We take a number of steps to ensure your private information is protected. The following policy is intended to inform you about what types of information are being gathered and how it is used. By using this website, you consent to the data practices described in this statement.

You may provide personal information when you purchase certain products or services.  We use the personal information that you have provided to process and deliver the products that you have ordered. We may also use that information to personalize your experience and better respond to your individual needs. The information that you provide helps us respond to your requests and support your needs, so we may use it to improve our customer service.

In addition, we may use the information and the email address you provided when you placed your order, or emailed us, is used to send you periodic emails and newsletters. You may unsubscribe at any time through the unsubscribe link provided in each newsletter.

We use cookies and other technologies to function effectively. These technologies record information about your use of our website, to help us analyze our customers’ use of our website.

We do not own any information submitted to us, however, by posting, uploading, or any submissions, you are granting The Little Herb Shoppe, or our affiliated companies, the permission to use your submission and our right to edit, reproduce, translate, or reformat for public display that we may use your submission in connection with our internet business without limitation. There is no compensation provided for any submission.

Disclaimer

The educational and informational content provided by The Little Herb Shoppe is in no way, shape, or form to take the place of personalized care provided by a personal health care provider. Rather, the educational and informational content herein is to be used in conjunction with such professional advice. The content provided is purely educational in nature.. This content is not meant to diagnose, treat, or prevent any disease. We make no claims or warranties to cure, treat, or prevent any disease or condition.

The content provided by the Little Herb Shoppe blog is written and provided by individuals who may not necessarily be hired by or affiliated with Little Herb Shoppe. These views and opinions are not necessarily shared by The Little Herb Shoppe.

By agreeing to engage with Little Herb Shoppe content, you acknowledge that there is a possibility of misunderstanding or misinterpreting the information, physical injury, emotional distress, and/or death when using any diet, fitness, or lifestyle protocol. You assume the risks and take personal responsibility for your health and well-being and release Little Herb Shoppe from any such liability, including, but not limited to, any of the above.

If you experience any pain, discomfort, or anything outside of your norm, please seek professional advice immediately. Never neglect the advice of your personal health care provider.

If you have any questions, please reach out to us through our Contact Us page on this website.


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